Rue21 Phone Numbers and Emails

Toll-Free Number:

  • (866) 533-4783

Rue21 Email:

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Rue21 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Rue21 Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Rue21 is 8665334783.

  • The longest wait times are on Thursday, while the shortest are on Wednesday and Sunday.

  • People call Rue21 mainly because of employment, return/ replace, payments and charges.

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Contact Information

Rue21 Website:

Rue21 Help Center:

Corporate Office Address:

rue21, LLC
800 Commonwealth Dr.
Warrendale, Pennsylvania 15086
United States

Rue21 Rating Based on 8 Reviews

Rating details

1.7
more details
Customer service
Value for money
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Rue21 Customer Service Calls

57 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rue21?

Employment Question:

  • “W-2s”
  • “Contact Payroll Department”
  • “Employment”

Payments and Charges Question:

  • “Bill”
  • “Need Number for payments”
  • “Payments”

Return/ Replace Question:

  • “Return”
  • “Change address”
  • “Change my phone phone number”

Shipping and Delivery Question:

  • “Did not recieve my package”
  • “Haven't received partial of my order was told by fedex to contact the shipper order is over due for delivery”

Cards Question:

  • “I have a card but i can't used”
  • “I need a new card”
  • “My card has been stolen”

Staff Question:

  • “Complaint of store manager”

Product/ Service Question:

  • “Worker”
  • “Last work day letter”

Account Question:

  • “Need account info to pay bill.”

Website/ Application Question:

  • “Website is down”

Refund Question:

  • “Refund”

Request for Information Question:

  • “I have a question I received a message saying my ADP account was locked”

Other Question:

  • “Lost check”
  • “I came to the store to shop and it's closed. If this store is going to be closed on certain days than they need to let people know and take that sign that they have on there door off that says they are open 11am-6pm”
  • “Na”

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